AI Chatbots and Virtual Assistants We Develop
Explore various types of AI-powered chatbot and assistants – yet their purpose and features may vary depending on your requirements and business needs.
Customer Support Chatbots
Conversational online support available 24/7. Automates query processing – service requests, questions, complaints, and more. Accelerates resolution time, reduces support load and costs, and enhances customer experience with instant, relevant responses
Web Assistants
Personal assistants for websites and web apps. Help users navigate interfaces, recommend relevant content, guide them through form submissions, and more. Reduce friction and boost engagement through clear, interactive guidance
HR and Employee Support Bots
AI chatbot development to automate HR routines. Assist employees with onboarding, vacation booking, internal knowledge and policies navigation, ongoing Q&A, and more – streamlining HR processes and reducing unnecessary communication
eCommerce Shopping Assistants
Virtual sales representatives that help users search, apply filters, and make purchases. Create a smooth and engaging shopping experience, reduce cart abandonment, and improve accessibility – unlocking a wider reach
Booking Assistants
Online agents for self-service booking. Enable users to schedule, reschedule, and cancel appointments directly. Reduce administrative workload and enhance customer experience through greater flexibility
Role-base Assistants
Voice-activated bots for data inquiries. Allows specific managers and employees to pull data from reports, documentation, specialized knowledgebases and databases, code repositories, and more — using voice only. It speeds up data access and task completion with instant, expert level answers.
Voice-Enabled Virtual Assistants
Voice-driven interfaces for various purposes. Enable hands-free operation to manage software systems remotely, multitask efficiently, or assist people with impairments.
Communication and Task Management
Assistants
Assistants that automate messaging and streamline task execution. They track deadlines, set reminders, send follow-ups, notify about status changes, and more – ensuring timely communication and task completion
Benefits of Custom AI Chatbot and Virtual Assistant Development
AI chatbot development can transform your communication – making it authentic, helpful, and engaging around the clock. Stay available whenever your users need you!
Scalable24/7 Support
Aaddress user issues without breaks – fostering satisfaction,and trust in a high touch, competitive landscape. Scale AI driven assistance with your business growth – without the need for proportional investment in staff.
Conversational Engagement
Turn website explorers into leads with interactive, authentic guidance that unlocks and captures more conversion opportunities.
Increased Conversion Rates
Reduce drop-offs by interactively assisting users through decision-making, helping them choose the best fit, address objections, and move toward a purchase or conversation.
Improved Accessibility & Inclusivity
Unlock access for people with disabilities through voice-enabled, multilingual communication — delivering a seamless UX without borders.
Brand Differentiation
Highlight your brand’s uniqueness with conversational agents that reflect your tone of voice, style, and values – making interactions more resonant and memorable.
Improved Customer Retention
Prevent churn with personalized, proactive, and human-like assistance that improves satisfaction over time and fosters long-term loyalty.
Who we do it for
We build purpose-built software solutions – merging technological and business insight to contribute directly to your business objectives
E-publishing
We help publishers and media companies to boost content discovery, and deliver smart reader support to maximize perforrmance , and increase subscription likelihood
Healthcare
Our AI chatbot development makes healthcare websites and apps more user-friendly by enabling self service, 24/7 support, as well as enabling preliminary diagnostics and and unlocking access for people with disabilities.
Tech stack
We utilize versatile and selectively-chosen technologies to adapt our AI chatbot development services to different budgets, goals, and infrastructures
LLM APIs
OpenAI, Azure OpenAI, Anthropic Claude, Google Vertex AI
RAG & Vector Search
LangChain, LlamaIndex, Chroma
Pre-built AI Services
AWS Rekognition, Azure Cognitive Services, Google Cloud AI APIs
Optimization & Deployment
ONNX Runtime, vLLM, Docker/Kubernetes
MLOps
MLflow, FastAPI, Grafana/Prometheus
Messengers
Slack, Telegram, Teams
Our Portfolio
See how various companies turned challenges into growth with our tailored solutions – blending tech excellence and business expertise
The Lightpoint difference
Just a few key points we believe strengthen our credibility as an AI chatbot development company
AI-specialized team
AI development is one of our core areas of expertise. This allows us combine solid experience with innovation – delivering top-tier solutions even for complex tasks.
In sync with your input
Whatever the project stage, we stay attuned to your vision to cover your needs with precision. We also respect your budget and apply future-proofing technologies like RAG forbudget-friendly knowledge enrichment.
Business in the focus
We dive deep into your business case and possess comprehensive industry insight to deliver a solution that hits your targets, not just the specs.
Get in touch
Contact us to consider various options of conversational AI and understand what it may take in terms of budget, time, and team.
