How we work

How we work

Low-risk, high-reward development methodologies underpin our success

We start with your business

…and that’s where our focus always remains. Our team contains experts with decades of development experience in specialized technologies, but our company is about getting better results for your business. Technical choices are always guided by that goal.

Roadmap to success

What are your needs?
We’ll consult with you about your business needs and goals, seeking to understand your challenges and the opportunities inherent in solving them.
Match with best practice solutions

Selecting from extant options and our deep development expertise, we’ll ideate potential solutions and evaluate them with you in light of step 1.

Select and calibrate your solution
Based on your feedback and ongoing consultation with you, we’ll select the optimum model and tailor it to fit your business needs and goals.
Build and launch
We’ll create your solution while continuing to work with you to ensure it’s a perfect fit, then assist you with the launch and implementation and provide documentation and ongoing support.

Continuous delivery model

Business needs
Consult with you to understand your needs, challenges and goals.
Software requirements
Match these with functionality required of your software solution.
Software design
Ideate and create design for your solution, establish parameters, begin work on UI/UX.
Experienced engineers build your software using the latest coding languages and libraries.
QA and testing establishes functionality, identifies issues and flags bugs.
Deployment or…
If your solution is ready, we move to launch, helping you with implementation and integrations.
...return to requirements
If a new iteration is called for, we return to requirements, with new, deeper understanding.
Post-launch, we’re still there to help with extensive documentation and ongoing support for operation and upgrades.

Flexible, iterative development

Lightpoint bases its approach to software development on Agile methodology, allowing for faster development cycles that are more responsive to client needs. We use these methodologies extensively:


Teams develop in short iterations or sprints, followed by new rounds of testing and client feedback. You’re always involved and your satisfaction is the priority.


A twist on Agile, Scrum methodology lets us give our most talented engineers and designers free reign while maintaining close team collaboration and continuous consulting with you.


We use Lean principles to scale up Agile for larger, more complex projects without losing its adaptability. It lets us continuously improve the solution we’re developing as we build it.

Lightpoint technical expertise

Our team contains experts in the full range of disciplines required to design, create and implement high-performing software for business, including:

Engagement models

Different projects require different engagement models — structured ways of working together.


Short-term endeavors


Clear, fixed scope; detailed release roadmap


Determined in advance


  • Little scope for error as your project is clearly defined in advance
  • Never exceeds budget
  • You don’t need to supervise


  • Inflexible — features cannot be added
  • Complex setup before project begins
Time & materials


High-level, strategic


Loosely-defined, may change


Pay only for time and materials used; flexible


  • Dynamic, flexible
  • You retain control
  • Granular monitoring
  • Permits development, research and iteration
  • Spend matches project efforts


  • Additional features can exceed budget
  • Your involvement is required throughout
  • Resources must be carefully allocated


In-house project, you need skilled staff


Determined in-house; we supply roles


Pay for team members, retain budget control


  • Access to pool of skilled resources
  • You control resources, deadlines, methods


  • Requires process planning from you, down to team member level
  • You’re managing two teams

Our work

We’re proud of our work. You’re welcome to view our entire portfolio, but here are some highlights:
Converting readers to subscribers with metered paywalling
Driving predictable revenue, from acquisition to retention
Automating record-keeping in medical research
Bank transfers, cash payments, and cross-border transactions
A one-stop sales and customer success solution for publishers
Customer engagement platform for major US media companies
Personalized newspaper experience for users

The Lightpoint difference

Focused on the business goal, mindful of the end-user, Lightpoint is a different development agency.

Beyond the technical
We don't just build great tools. We build business processes. Our team builds innovative technical solutions, but the focus is on joining the dots between your business goals and your tech.
Deep expertise
72% of our team are senior-level professionals. We marry deep technical expertise with soft skills and business know-how.
Track record of success
130+ successful projects. Recommended by 96% of our customers. 92% improvement in customer satisfaction scores. 63% increase in brand recognition.

Get in touch

Let’s talk! Tell us your business goals and we’ll translate them into sleek cross-platform applications that drive revenue, deliver security, reduce administrative burden and derive actionable insights from your business data.

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