Natural Language Processing as a Service

Natural Language Processing as a Service

As an NLP service provider, we develop custom applications to enable content summarization, speech recognition, sentiment analysis, which aids in improving user interactions, optimize language-processing operations, and extract valuable insights from text data in various software solutions.

NLP Services we provide

By leveraging NLP as a service in custom software development, we help businesses to enhance user experiences, automate language-related tasks, add advanced capabilities to data science services, and create intelligent applications capable of understanding and interacting with natural language inputs. This results in more user-friendly and feature-rich software solutions across various domains like Martech, Publishing, Fintech, eCommerce, Healthcare, and more. Explore a range of NLP capabilities that can be integrated into your website, application, portal, or any other bespoke software product.

Sentiment Analysis

We provide Sentiment analysis services to determine the emotional tone expressed in text, classifying it as positive, negative, or neutral in order to gauge customer opinions, feedback, and social media sentiment, informing decision-making.

Named Entity Recognition (NER)

With our NER services you can identify and categorize named entities within text, such as names, dates, locations, and organizatins for extracting structured information from unstructured text data, like news articles or legal documents.

Text Classification

We categorize text into predefined classes or labels and integrate them into custom software for tasks like spam filtering, content recommendation, and sentiment-based product categorization.

Language Translation

We provide Language translation services enabling software to translate text between languages, expanding its accessibility to a global audience.

Text Summarization

We condense lengthy documents or articles into concise summaries while preserving key data for automatic document summarization, news aggregation, or generating executive summaries.

Chatbots and Virtual Assistants

We are experienced in creating chatbots and virtual assistants that can engage in natural language conversations with users. We apply them in order to automate customer support, appointment scheduling, or FAQs.

Speech Recognition

We can easily convert spoken language into text, and create voice-controlled software solutions.

Language Understanding

Our NLP services for language understanding help software interpret user intent and extract relevant information from user queries. We involve this service in custom software to improve user interactions by accurately comprehending and responding to user requests.

Text Generation

We add text generation models to custom software to enable content generation, auto-completion, and creative writing applications.

Search Enhancement

We integrate NLP-powered search engine services in custom software to enhance search functionality in applications like e-commerce platforms, knowledge bases, and data analysis tools.

How NLP Services Can Boost your Communication Channels

Natural Language Processing as a service in custom software development brings a multitude of business benefits, facilitating interaction with customers, data processing, and making informed decisions.

Incorporating NLP not only streamlines processes and enhances customer interactions, but also offers valuable insights and adaptability to changing market demands. As a result, businesses can achieve increased ROI, cost savings, and a stronger position in their respective industries.

Check out advantages that NLP as a service drives to businesses of all sizes – from startups to SMBs and enterprises.

Enhanced User Experience

NLP services that we provide enable software to understand and respond to natural language inputs, making applications more user-friendly and intuitive. This results in improved user satisfaction and high retention rates.

Efficient Customer Support

We create NLP-powered chatbots and virtual assistants that provide round-the-clock customer support, handling routine queries and issues autonomously. This reduces support costs, ensures rapid responses, and enhances customer service.

Data Insights and Analytics

We implement NLP to help extract valuable insights from unstructured text data, such as customer feedback, social media conversations, and surveys. These insights inform business strategies, product improvements, and market analysis.

Relevant Information Retrieval

We set up NLP-driven search engines that deliver more accurate and context-aware search results. This improves information retrieval within applications, boosting productivity and user satisfaction.

Multilingual Reach

With NLP translation services, custom software we deliver can cater to a global audience, expanding market reach and enabling businesses to serve non-English-speaking customers effectively.

Automated Content Generation with NLP

We can automate content creation and curation tasks, such as generating product descriptions, news summaries, and personalized recommendations. This saves time, reduces content production costs, and ensures consistency.

Market Intelligence

With NLP, we facilitate sentiment analysis and trend monitoring, helping businesses stay informed about market dynamics, customer sentiments, and the competitive landscape. This insight aids in informed decision-making and strategic planning.

Advanced  Knowledge Management

While integrating NLP into custom software we help organize and retrieve knowledge from internal documents and knowledge bases. This fosters knowledge sharing, supports faster decision-making, and enhances collaboration within the organization.

Who we do it for

Software with Natural language processing features finds broad application across industries due to its ability to adapt to diverse business needs, making it a valuable tool in finance, healthcare, marketing, publishing, and many other sectors.


We deliver NLP services to digital publishing organizations to enable more efficient content creation, curation, and audience interaction.Our solutions facilitate automated content summarization, enhancing reader engagement. NLP-powered recommendation engines suggest relevant articles, improving user retention and satisfaction. Language translation features expand global reach, while sentiment analysis of reader comments provides valuable feedback.
We have experience in implementing NLP features into healthcare software solutions to transform data management and patient care. NLP extracts structured information from medical records, improving data accuracy and accessibility. It aids in diagnosis by analyzing patient symptoms and medical literature, reducing errors. Our NLP-powered solutions also enhance clinical documentation, support data-driven decision-making, and facilitate communication across online channels.


We incorporate NLP capabilities into custom fintech solutions to streamline financial processes by automating tasks like document parsing and fraud detection. NLP analyzes customer interactions to personalize financial advice and facilitate risk assessment through market data sentiment analysis. Our NLP solutions also help in compliance by scanning regulatory documents and alerts users to relevant changes, ensuring more secure and informed transactions.


We enhance Martech solutions with NLP to increase customer engagement and insights. They enable analysis of customer feedback, automate content personalization, and improve chatbots for real-time customer interactions. Our NLP integrations also assist in analyzing social media trends, providing actionable marketing intelligence, and optimizing content strategies that aids Martech software in reaching and engaging target audiences.

Our Portfolio

Explore our projects to witness the transformative power of technology. There we present a diverse range of software solutions tailored to meet our clients’ unique needs and industry requirements. 

Development of a financial assistant app for an Eastern European bank
Self-Service Portal for Publishers
Customer Engagement Platform for Digital Publishing and Media Companies
Loan Management System Based on Salesforce

How We Work

As a full cycle software development company, we synchronize our development approach with our clients’ business goals and project nuances to deliver the right solution in the right time. Explore our engagement models, and choose which one works best.

Tech stack

Lightpoint technology stack comprises a set of tools and frameworks used to develop custom applications that are smoothly integrated with NLP services and tools.















The Lightpoint difference

We have 12 years of experience as a software application development company and can handle a project of any complexity. Our team constantly refines its skills and approaches to NLP development to deliver the solutions that meet both business and technical requirements and best practices.

Expertise and Quality

Our team accounts for 72% of senior specialists, and we run an RnD department to deepen our knowledge continuously. We have experience in handling complex cases in various industries, and apply double quality control to verify the final NLP app is functional and reliable.

Data Security and Compliance

We prioritize data security and comply with relevant regulations (e.g., GDPR in Europe or HIPAA in healthcare), and apply a set of data protection measures and compliance practices to handle sensitive data without risks.

Scalability and Performance

NLP applications that we develop are scalable and high-performance systems that can handle the expected volume of tasks and users while maintaining speed, responsiveness, and usability.

Get in touch

Contact our experts to uncover capabilities of NLP application for your particular case, estimate project time frame and resources, and get your questions on NLP implementation answered

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